Sunday, November 23, 2008

For Your Customers This Christmas: A Card Or A Gift?

During Christmas and similar holidays, reaching out to your customers as a way to show appreciation for their business can be one of your most important marketing tools. As such, manufacturers of novelty gift items and holiday cards usually see a lot of business.

Remembering your customers during the holidays can make your professional relationship feel more than just a financial arrangement. The simple act of giving them something to remember you by can make future interactions feel less formal and more personal. At the end of the day, isn't that the kind of relationship you'd rather cultivate with the people you do business with?

Some people prefer the intimacy a holiday card can bring. Even a simply-designed greeting card with some genuine, handwritten sentiments can feel like an honest effort to show gratitude.

Others opt instead for gifts. Small presents like gift bags are a great way to say thanks. Giving out office supplies branded with your company's logo allow you to both give something that is useful while keeping your brand in people's consciousness.

Whichever you choose to send out, holiday cards or gifts, the most important thing is to do it as a way to give, instead of a way to take. If you're sending out Christmas cards, for instance, with a sales pitch at the inside fold, it's both tacky and insincere - might as well send them a flyer and a brochure while you're at it.

What kinds of holiday greetings will your Toronto clientele appreciate? What kinds of gifts will be valuable to your customers in Calgary? Answer those questions and keep them in mind when deciding what to give your loyal clients this Christmas.

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